Dene Lodge Dental Practice
Dene Lodge Dental Practice

The NHS Friends and Family Test

Every month, we read and feedback what our patients have said to us via the NHS Friends and Family test. If you would like to fill out a form, they can be found in our waiting room.

 

Published here are our responses to the Friends and Family test each month.

November 2017

We had 25 responses to our friends and family test this month. You commented on:

  • The friendly welcoming practice and prompt service
  • Pleasant and clean, caring practice with attentive staff
  • Always on time with good quality dentists
  • The receptionist being quick and efficient
  • The helpfulness both in the surgery and on the telephone
  • "In 50 years I have always had first class treatment"

October 2017

We had 14 responses to our friends and family test this month. The responses said:

  • "I don't think I would have any of my own teeth left if I hadn't come to this practice"
  • Efficient, clean and caring
  • Very friendly and caring
  • All the staff at Dene Lodge are very friendly and provide great service.

September 2017

We had 19 responses to our friends and family test. You commented on:

  • The friendly staff that we have here
  • "I have confidence in the ability of the practitioner"
  • Good service
  • "Efficient practice"
  • "I find the dentist a stressful event but here I feel relaxed and safe"
  • "Attention to detail and a very comfortable experience"

August 2017

We had 18 responses to our friends and family test this month. You commented on:

  • The friendly and pleasant attitude and chatter
  • The confidence placed in the dentist
  • A lovely heartwarming leaflet, setting the good standard of the practice
  • The great care and service being provided
  • The prompt and confident treatment held to a high standard
  • The helpful staff

July 2017

We had 18 responses to our friends and family test this month. You commented on:

  • The friendly and pain free treatment
  • The friendliness of childrens treatment
  • The consistent pleasure of the service of the practice
  • The helpful reception staff
  • The promptliness and good advice of the dentists
  • The excellent dental treatment

Address

Dene Lodge Dental Practice

9 London Road

Guildford

Surrey

GU1 2AA

Please call to make an appointment

Tel:

01483 575 865



Surgery Hours

Monday - Friday:

8:30 - 1:00,

2:00 - 5:00

Weekends: Closed

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