Dene Lodge Dental Practice
Dene Lodge Dental Practice

The NHS Friends and Family Test

Every month, we read and feedback what our patients have said to us via the NHS Friends and Family test. If you would like to fill out a form, they can be found in our waiting room.

 

Published here are our responses to the Friends and Family test each month.

July 2018

We had 20 responses to our friends and family test this month, all recommending us! You commented on:

  • The friendliness and efficiency of the practice
  • The great service and knowledge of our staff
  • Our punctuality and emergency appointment policy
  • The helpfulness and honesty of the practice
  • The high quality of our services over many years

June 2018

We had 7 responses to our friends and family test this month. You commented on:

  • The friendly and pain free treatment
  • The friendliness of childrens treatment
  • The consistent pleasure of the service of the practice
  • The helpful reception staff
  • The promptliness and good advice of the dentists
  • The excellent dental treatment

May 2018

We had 12 responses to our friends and family test this month. You commented on:

  • Great service and friendly staff
  • Pleasant and clean, caring practice with attentive staff
  • Kind caring practice
  • The receptionist being quick and efficient
  • Good treatment and advice
  • "In 50 years I have always had first class treatment"

April 2018

We had 10 responses to our friends and family test this month. The responses said:

  • Gentle and efficient service
  • Efficient, clean and caring
  • Comfort with the treatment and good understanding
  • All the staff at Dene Lodge are very friendly and provide great service.

March 2018

We had 11 responses to our friends and family test. You commented on:

  • The friendly staff that we have here
  • "I have confidence in the ability of the practitioner"
  • Consistently receiving good service
  • How efficient and pleasant the practice was
  • "I find the dentist a stressful event but here I feel relaxed and safe"
  • "Attention to detail and a very comfortable experience"

February 2018

We had 12 responses to our friends and family test this month. You commented on:

  • The friendly and pleasant attitude and chatter
  • The confidence placed in the dentist
  • A lovely heartwarming leaflet, setting the good standard of the practice
  • The great care and service being provided
  • The prompt and confident treatment held to a high standard
  • The nice and friendly staff

Address

Dene Lodge Dental Practice

9 London Road

Guildford

Surrey

GU1 2AA

Please call to make an appointment

Tel:

01483 575 865



Surgery Hours

Monday - Friday:

8:30 - 1:00,

2:00 - 5:00

Weekends: Closed

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